Big tp hd file frome dvico 6600

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raoulb
Posts: 2
Joined: Wed Dec 30, 2009 2:03 pm

Big tp hd file frome dvico 6600

Post by raoulb »

I use a trial version of smart cutter.
I tried to cut a big hd tp file (5,7gb) obtained with tvico m 6600 with smart cutter.
The program starts and hangs immediately when i try to record.

After that, I tried with a small file, program works normally but when trying it I see the first seconds of the big file and after the small one.

Cordially.
raoulb
Posts: 2
Joined: Wed Dec 30, 2009 2:03 pm

Re: Big tp hd file frome dvico 6600

Post by raoulb »

No answer?
I am very sad because this software seemed to be the only one which seemed to have a chance to work normally whith my tp files.
Raoul
admin
Site Admin
Posts: 740
Joined: Mon Jun 01, 2009 12:54 pm

Re: Big tp hd file frome dvico 6600

Post by admin »

raoulb wrote:No answer?
I am very sad because this software seemed to be the only one which seemed to have a chance to work normally whith my tp files.
Raoul
Dear Raoul:
Could you please send us a small sample file (larger than 3 MB) for a test? We have tested Smart Cutter with files larger than 16GB many times, so size of file does not matter.
If you could send us that sample, may be we can find out what is the problem. Thanks.
Our email address is
support@fame-ring.com or famering@gmail.com
Best Regards,
FameRing Support Team
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