Search found 46 matches

by snipsnip
Wed Apr 11, 2012 11:59 pm
Forum: Smart products - support
Topic: SC crashes when playing merged MP4 files
Replies: 0
Views: 2563

SC crashes when playing merged MP4 files

SC and other video player crash when playing merged MP4 files. It appears that this occurs only with small files. Sample files (original files from Sony DCC-HX1) MAH08302.MP4 (small = problem) and MAH08306.MP4 are uploaded to the folder 'snipsnip'. For testing: Merge 2 times the file MAH08302.MP4 or...
by snipsnip
Sat Mar 10, 2012 1:19 am
Forum: Smart products - support
Topic: Incorrect intersections for MP4 files with v1.4.6
Replies: 2
Views: 1891

Incorrect intersections for MP4 files with v1.4.6

I once again tested smart editor, but unfortunately the version 1.4.6 still contains many errors that I've complained about in the last year, such as the failed creation of the file "vs_fame.ini" (see the attached file "vs_fame.ini.jpg") or here http://www.fame-ring.com/forum/vie...
by snipsnip
Thu May 19, 2011 6:04 pm
Forum: Smart products - support
Topic: Smart Cutter 1.3.5 cannot read his own files
Replies: 2
Views: 2422

Re: Smart Cutter 1.3.5 cannot read his own files

We think this issue is related to the stream id, and it should be fixed soon. We will keep you posted about the progress. Dear admin, thanks for your message written 10 weeks ago. Is there still no solution? Perhaps this helps. I have a video recorded of a television broadcast in HDTV as ts-file. T...
by snipsnip
Tue Apr 26, 2011 4:03 pm
Forum: Smart products - support
Topic: Bug when producing a batch list
Replies: 1
Views: 1497

Re: Bug when producing a batch list - Problem solved

Version 1.3.8f: Problem solved!

Thanks to the FameRing support team!
by snipsnip
Tue Apr 26, 2011 12:51 pm
Forum: Smart products - support
Topic: Can Smart Cutter fix corrupt time codes?
Replies: 10
Views: 6743

Re: Can Smart Cutter fix corrupt time codes?

Ver 1.3.8f: "fix for negative time code in ts" isn't successful! Now problems appear which did not exist with version 1.3.8! I have a new ts-video recorded from TV, size 10,5 GB. SC 1.3.8f shows in the Input Property Len(sec): -89028.7, the time code is (large slider on the right side) 00:...
by snipsnip
Wed Apr 06, 2011 8:19 am
Forum: Smart products - support
Topic: Where are the converted files stored?
Replies: 6
Views: 3676

Re: Where are the converted files stored?

Additional bugs: 1. If a volume contains too little free storage capacity, it seems as if a correct file were produced - the message "Transcoding Complete" appears. However the file size is too small! 2.If a volume doesn't contain any free storage capacity, it seems as if a correct file we...
by snipsnip
Mon Mar 14, 2011 2:21 pm
Forum: Smart products - support
Topic: How is the mode of operation of 'Preview'?
Replies: 0
Views: 2632

How is the mode of operation of 'Preview'?

There is an option “Preview”, which would have to work in my opinion in such a way that during the entire time of the conversion the video would have to run. However, this doesn't do it. After starting the conversion the video (length 34 minutes) runs 1 second and jumps then to the end. Afterwards t...
by snipsnip
Sun Mar 13, 2011 3:55 pm
Forum: Smart products - support
Topic: Smart Cutter 1.3.8 - Crashes
Replies: 4
Views: 2947

Re: Smart Cutter 1.3.8 - Crashes

Simple fix (for the moment) ... if you've got a big file don't jump too far with the big slider I have tried out your suggestion however without success. Note: The file was converted by Smart Cutter 1.2.8. With the source file there are no problems. See also the new paragraph “Edit” in my first mes...
by snipsnip
Sun Mar 13, 2011 11:20 am
Forum: Smart products - support
Topic: Bug when producing a batch list
Replies: 1
Views: 1497

Bug when producing a batch list

1. In another message to Smart Cutter 1.3.4 I wrote: 'If the order of the batch list is changed by drag and drop, only the lines are moved in the list on the screen. However, "view" shows that the order of the internal list hasn't changed! The order of the video parts in the recorded file ...
by snipsnip
Sat Mar 12, 2011 1:11 am
Forum: Smart products - support
Topic: Smart Cutter 1.3.8 - Crashes
Replies: 4
Views: 2947

Smart Cutter 1.3.8 - Crashes

A converted movie (4.73 GB): I shove the big slider to the right and again back to the beginning. At the attempt to shove the slider to the right once more, SC crashes. Unfortunately I cannot upload the file, since the bug arises only with large files. The bug doesn't appear with files produced with...