problems with Smart Cutter for DV and DVB 1.2.7

The world's first H.264 AVCHD accurate cutter without re-encoding!
Smart Cutter and Mate for DV and DVB.
Smart products manages, splits, joins movies from DV Camcorder and DVB HD PVR.
vickiy
Posts: 5
Joined: Tue Jul 20, 2010 5:13 am

problems with Smart Cutter for DV and DVB 1.2.7

Post by vickiy »

I'm using the smart cutter portable verson 1.2.7. Here're some problems I have with the software.

1. time point display of input file properties. with any other video edit softwares i've used before, they all start timing from 0:0:0.000s, something like that. and in smart cutter, it seems like it starts with random numbers, i have no idea what the exact time point of the frame i've selected is.

2. when i cut some video clips, the output videos seem to be corrupted some how,
here's the uncut video, after i cut off the beginning, the first few frames are like the following:
http://www.mediafire.com/?fs8bx4yqo1cx42x

Image

although this happans only in a few miliseconds at the beginning, it's not perfect. i'm wondering is there anyway i can avoid this kind of situation.

Thanks!
admin
Site Admin
Posts: 739
Joined: Mon Jun 01, 2009 12:54 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by admin »

Dear vickiy:
Thanks for your concern.
2. when i cut some video clips, the output videos seem to be corrupted some how
We just cutted your sample file with version 1.2.7, but we did not see the corrupted frames. And we uploaded the cutted movie. Could you please have it a check?
http://www.fame-ring.com/test/Some_Day_002_cut.127.ts
Thank you.
Btw, by which software did you find the corrupted frames?
start timing from 0:0:0.000s ... starts with random numbers
Actually those are not random numbers. Those are the actual time stamps in the video stream.
As many users have mentioned the same problem as you said, we will have it modified.
Any way, we will make the time code starting from plain zero in the new version.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
iHD
Posts: 28
Joined: Mon Apr 12, 2010 10:34 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by iHD »

Hi Admin,

I tried the video that provided by Vickiy
Also got the same problem as Vickiy said.
You may cut the file in start point 00:00:07:559.

Regards
godmd5
Posts: 12
Joined: Sun Mar 14, 2010 3:18 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by godmd5 »

i find a bug is cutter long than uncut..
Image
iHD
Posts: 28
Joined: Mon Apr 12, 2010 10:34 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by iHD »

Hi Admin,

any news for new version?
iHD
Posts: 28
Joined: Mon Apr 12, 2010 10:34 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by iHD »

Hi Admin,

Just do a test, corrupted frames problem still exist in 1.2.8.a
godmd5
Posts: 12
Joined: Sun Mar 14, 2010 3:18 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by godmd5 »

1.2.8a is alway hang..
admin
Site Admin
Posts: 739
Joined: Mon Jun 01, 2009 12:54 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by admin »

iHD wrote:Hi Admin,

I tried the video that provided by Vickiy
Also got the same problem as Vickiy said.
You may cut the file in start point 00:00:07:559.

Regards
Thank you so much!

We just re-produced the problem as you said. It seems to be related to frame type issue.

Our developers will take more tests on it.
We will keep you all posted on any progress.

Please keep on sending us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
admin
Site Admin
Posts: 739
Joined: Mon Jun 01, 2009 12:54 pm

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by admin »

Dear godmd5:
Thanks for your information.
godmd5 wrote:i find a bug is cutter long than uncut..
You mean version 1.2.7? is it?
godmd5 wrote:1.2.8a is alway hang..
We ran a test on the sample(Big Fun ... 2010-04-12 - 10_30 PM ...) you sent to us, but we did not see the hang.
Could you please test it on your side on this program again?

Looking forward to your further message.
Thank you.

Best Regards,
FameRing Support Team
vickiy
Posts: 5
Joined: Tue Jul 20, 2010 5:13 am

Re: problems with Smart Cutter for DV and DVB 1.2.7

Post by vickiy »

Dear Admin,
Thank you for the updates. here's what i found out.

1.2.8a still has not fixed the timeline display and corrupted frame problem yet, and this version seems not very stable. with some files, the output function will sometimes hang, the progress bar doesn't move at all in several minutes.

sometimes the output files cannot be opened with MEGUI.

and another thing i want to menton is that, smart cutter doesn't have a preview for the outputs, sometimes preview can help to determine whether i have extra frames in my output before i actually run the whole process. now, even i select the frames i want to cut at, but the output sometimes have extra frames and sound. if the developer can add the preview feature in, that would be wonderful.
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