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Avid import problem

Posted: Thu Mar 09, 2017 8:23 am
by GreenDay
Hi, I have a clear problem with the file created by Smart Cutter.
IMHO (it must be checked) the video stream and the audio stream have different duration (few frames?). So, the Avid refuses to import it. For example, there is no import problem with Premiere Pro and with Sony Vegas. In Vegas, the issue can be seen on a timeline - the cursor jumps right into the "middle" of the frame.
I can send you the file for checking.
Thank you.

P.S. And please add a "drag and drop" function for opening a file!

Re: Avid import problem

Posted: Sat Mar 11, 2017 2:11 am
by admin
Dear GreenDay:
Thanks for your message.

'the Avid refuses to import it'
Could we have your OS info and the AVID version?
What is the format of the video? Is it MPEG2 or H.264, in TS/MTS/M2TS or in MP4/MOV?

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team