Dear brunovtv:
Thanks for your message.
'file generated ... they crash in the editing program'
Please help us to show and identify the problem.
What is the editing program you are using? And its version number?
Could you please upload a original video sample showing the problem to our ftp server for a test?
It would be better if the sample file size is less than 50 MB.
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.
FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.
FTP Username:
samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Here is also a step by step tutorial for uploading sample(s):
http://www.fame-ring.com/uphelp.html
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team