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Smart Cutter corrupts several frames

Posted: Thu Oct 02, 2014 2:20 am
by san007
I use Smart Cutter 1.9 and my HDTV 1080i TS records.
Smart Cutter corrupts 3-8 frames in 1-3 seconds from every cutting point.
How to fix this problem?

Re: Smart Cutter corrupts several frames

Posted: Fri Oct 03, 2014 1:58 am
by admin
Dear san007:
Thanks for your message.

'HDTV 1080i TS records ... corrupts 3-8 frames in 1-3 seconds'
What is your video player to display this problem?

Please help us to show and identify the problem.

Could you please upload a original video sample showing the problem to our ftp server for a test?

It would be better if the sample file size is less than 50 MB.

If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
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before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Here is also a step by step tutorial for uploading sample(s):
http://www.fame-ring.com/uphelp.html

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

Re: Smart Cutter corrupts several frames

Posted: Mon Oct 06, 2014 12:58 am
by san007
admin wrote:What is your video player to display this problem?
The KMPlayer, VLC. And Smart Cutter too. :(
admin wrote:Could you please upload a original video sample showing the problem to our ftp server for a test?
I uploaded video sample and 3 screenshots showing the problem.