Page 1 of 1
tsMuxer could not work with the created ts-Stream
Posted: Sun Feb 14, 2010 4:06 pm
by Stefan
Hello,
I use the smart.cutter for cutting AVCHD Files from my Sony HD Cam.
The created files could be play without errors on the PC.
If I try to Remux them with tsMuxer I got the following error:
"Bitstream exception Unknown exception. It does not have to be! Plase contact the application support team for more information."
If I use tsRemux the result stuttering.
Please help me. Thanks in advance.
Best regards
Stefan
Re: tsMuxer could not work with the created ts-Stream
Posted: Mon Feb 15, 2010 1:25 am
by admin
Dear Stefan:
Thanks for your message.
Could you please send us a samll sample(larger than 3MB) for a test?
Our email address
support@fame-ring.com or
famering@gmail.com
And please tell us the
version of the TsMuxer and TsRemux you are using.
Thank you very much.
Best Regards,
FameRing Support Team
Re: tsMuxer could not work with the created ts-Stream
Posted: Mon Feb 15, 2010 8:51 am
by Stefan
Dear Support Team,
mail is sent.
Thanks in advance.
Best regards,
Stefan
Re: tsMuxer could not work with the created ts-Stream
Posted: Tue Feb 16, 2010 1:15 pm
by admin
Dear Stefan:
We have received your email. Thanks for your detailed information and the sample file.
smart.cutter - 1.2.2a
tsMuxer - 1.10.6
Ts4Np - 0.8.2.0 (new version of TSRemux)
But when we sent our reply to your email box, it failed. It does not matter, we can always discuss the problem here.
We have tested the sample, the problem you described was
re-produced on our test computer.
We think this problem is related to transport stream parsing. We have sent the sample to our developers, they will try to find a fix for this.
We will keep you posted as soon as we get any improvement on this.
Please feel free to send us your further qestion and advice.
Thank you.
Best Regards,
FameRing Support Team