smart cutter crash with recoding

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apriliars3
Posts: 7
Joined: Thu Jan 03, 2019 1:09 pm

Re: smart cutter crash with recoding

Post by apriliars3 »

Image

YOUTUBE with problem

https://youtu.be/58UyxUJo_bQ

Video TS: https://mega.nz/#!ORp3xYaY!8TJ8A0371SPc ... HH1ISX8Cck

it does not work with recordings of my Vu plus Solo 2 in .ts format, with other files it goes well, but I need it without re-encoding so as not to lose the subtitles and languages. Any idea where the problem is?

General
ID : 1064 (0x428)
Complete name : E:\Internet\20181209 2227 - NAT GEO HD - Corea del Norte con Michael Palin.ts
Format : MPEG-TS
File size : 2.67 GiB
Duration : 1 h 1 min
Overall bit rate mode : Variable
Overall bit rate : 6 163 kb/s

Video
ID : 163 (0xA3)
Menu ID : 30761 (0x7829)
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Format settings, GOP : M=8, N=24
Codec ID : 27
Duration : 1 h 1 min
Bit rate : 5 470 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : MBAFF
Scan type, store method : Separated fields
Scan order : Top Field First
Bits/(Pixel*Frame) : 0.106
Stream size : 2.37 GiB (89%)
Encryption : Nagravision
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio #1
ID : 98 (0x62)
Menu ID : 30761 (0x7829)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : 4
Duration : 1 h 1 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Compression mode : Lossy
Delay relative to video : -642 ms
Stream size : 85.1 MiB (3%)
Language : Spanish
Language, more info : Clean effects
Encryption : Nagravision

Audio #2
ID : 99 (0x63)
Menu ID : 30761 (0x7829)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : 4
Duration : 1 h 1 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Sampling rate : 48.0 kHz
Compression mode : Lossy
Delay relative to video : -618 ms
Stream size : 85.1 MiB (3%)
Language : qaa
Language, more info : Clean effects
Encryption : Nagravision

Text #1
ID : 41 (0x29)-801
Menu ID : 30761 (0x7829)
Format : Teletext Subtitle
Language : Spanish

Text #2
ID : 41 (0x29)-803
Menu ID : 30761 (0x7829)
Format : Teletext Subtitle
Language : English

Menu
ID : 1035 (0x40B)
Menu ID : 30761 (0x7829)
Duration : 1 h 1 min
List : 163 (0xA3) (AVC) / 98 (0x62) (MPEG Audio, Spanish) / 99 (0x63) (MPEG Audio, qaa) / 41 (0x29)-801 (Teletext Subtitle, es) / 41 (0x29)-803 (Teletext Subtitle, en) / 208 (0xD0) () / 309 (0x135) () / 253 (0xFD) () / 307 (0x133) () / 356 (0x164) () / 392 (0x188) () / 616 (0x268) () / 888 (0x378) ()
Language : / Spanish / qaa / Spanish / English
razzandy
Posts: 6
Joined: Mon Dec 24, 2018 1:04 pm

Re: smart cutter crash with recoding

Post by razzandy »

Hi Admin

Have you got any updates to give us or is it completely broke?

:shock:
admin
Site Admin
Posts: 737
Joined: Mon Jun 01, 2009 12:54 pm

Re: smart cutter crash with recoding

Post by admin »

Dear razzandy:
Thanks for your message.

'any updates'
We did not re-produce the problem yet, and are still trying more combinations.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
razzandy
Posts: 6
Joined: Mon Dec 24, 2018 1:04 pm

Re: smart cutter crash with recoding

Post by razzandy »

Would a video of the problem help?
admin
Site Admin
Posts: 737
Joined: Mon Jun 01, 2009 12:54 pm

Re: smart cutter crash with recoding

Post by admin »

Dear razzandy:
Thanks for your message.

'Would a video of the problem help?'
Please help us to show and identify the problem.

Could you please upload a original video sample showing the problem to our ftp server for a test?

It would be better if the sample file size is less than 50 MB.

-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Here is also a step by step tutorial for uploading sample(s):
http://www.fame-ring.com/uphelp.html

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team
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