"smart.exe has stopped working" on Windows 8.1

The world's first H.264 AVCHD accurate cutter without re-encoding!
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Smart products manages, splits, joins movies from DV Camcorder and DVB HD PVR.
cofulese
Posts: 9
Joined: Fri Apr 11, 2014 10:20 am

Re: "smart.exe has stopped working" on Windows 8.1

Post by cofulese »

Hi Support People

Any update on this? I'm willing and able to run any diags / debug, etc... you need to help to resolve this.

Cheers

Ed
admin
Site Admin
Posts: 740
Joined: Mon Jun 01, 2009 12:54 pm

Re: "smart.exe has stopped working" on Windows 8.1

Post by admin »

Dear cofulese:
Thanks for your message.

‘Any update on this?’
We think we have already found the underlying reason, and we are planning to release a fix later in this month.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
cofulese
Posts: 9
Joined: Fri Apr 11, 2014 10:20 am

Re: "smart.exe has stopped working" on Windows 8.1

Post by cofulese »

Great, thank you :-)
admin
Site Admin
Posts: 740
Joined: Mon Jun 01, 2009 12:54 pm

Re: "smart.exe has stopped working" on Windows 8.1

Post by admin »

Dear cofulese:
We now have a new version 1.8.7 of Smart Cutter
http://www.fame-ring.com/smart.cutter.rar
Please try it on your end, see whether it helps.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
cofulese
Posts: 9
Joined: Fri Apr 11, 2014 10:20 am

Re: "smart.exe has stopped working" on Windows 8.1

Post by cofulese »

Hi there

Problem solved, version 1.8.7 is working perfectly on Windows 8.1 x64 in KVM virtual machine.

Thank you! :-)
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