After dragging the main scroll tab back and forth a few times (after 16, 6 & 12 times in three attempts) the program crashed.
I am using Smart Cutter 1.3.8 now still same..recorded show from DVB-t , New Zealand, with haupage T500
Operating Systems tested okay with FameRing products
Re: Operating Systems tested okay with FameRing products
Dear sudoko:
Thanks for your posting.
solution from Arthur:
Here's my tip and it did work for me.
1 - No offence with fame-ring.com but this program Smart Cutter is not really optimized with Windows 7 64-bit OS it seems to have a memory management problem. So here what I did that works. The shortcut created by the program - Right-click, Properties, go to Compatibility tab and check Run this program in compatibility mode for Windows XP (Service Pack3) and you don't have to check any other options and apply. - That's it!
2 - For users with anti-virus program problems - Right-click on Computers and Advance System Settings, under Advance tab and Performance click Settings, Data Execution Prevention tab then select Turn on DEP for all programs and services except those I select. Click Add and select the Smart-Cutter program and Apply then Ok. A restart of your computer is a must so it will take effect the DEP instruction.
And a similar approach from Flemming:
I did found a solution there will work with both 1.3.1 and 1.3.2...
Just run the program in compability mode and set it to Windows XP SP3
Problem solved even with preview enabled...
http://www.fame-ring.com/forum/viewtopic.php?f=7&t=147
http://www.fame-ring.com/forum/viewtopic.php?f=7&t=165
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your posting.
May be this can help:After dragging the main scroll tab back and forth a few times (after 16, 6 & 12 times in three attempts) the program crashed.
solution from Arthur:
Here's my tip and it did work for me.
1 - No offence with fame-ring.com but this program Smart Cutter is not really optimized with Windows 7 64-bit OS it seems to have a memory management problem. So here what I did that works. The shortcut created by the program - Right-click, Properties, go to Compatibility tab and check Run this program in compatibility mode for Windows XP (Service Pack3) and you don't have to check any other options and apply. - That's it!
2 - For users with anti-virus program problems - Right-click on Computers and Advance System Settings, under Advance tab and Performance click Settings, Data Execution Prevention tab then select Turn on DEP for all programs and services except those I select. Click Add and select the Smart-Cutter program and Apply then Ok. A restart of your computer is a must so it will take effect the DEP instruction.
And a similar approach from Flemming:
I did found a solution there will work with both 1.3.1 and 1.3.2...
Just run the program in compability mode and set it to Windows XP SP3
Problem solved even with preview enabled...
http://www.fame-ring.com/forum/viewtopic.php?f=7&t=147
http://www.fame-ring.com/forum/viewtopic.php?f=7&t=165
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Re: Operating Systems tested okay with FameRing products
Thnx for quick answer...but no luck for me, still same problem ! 
Re: Operating Systems tested okay with FameRing products
Dear sudoko:
Thanks for your feedback.
Could you please send us a video sample for a test?
It would be better if the sample file size is less than 100 MB.
If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.
FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 100MB.
Thank you.
FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team
Thanks for your feedback.
Could you please send us a video sample for a test?
It would be better if the sample file size is less than 100 MB.
If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.
FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 100MB.
Thank you.
FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Looking forward to your further message.
Thank you very much.
Best Regards,
FameRing Support Team