Mac Version crashing on every export

The world's first H.264 AVCHD accurate cutter without re-encoding!
Smart Cutter and Mate for DV and DVB.
Smart products manages, splits, joins movies from DV Camcorder and DVB HD PVR.

Re: Mac Version crashing on every export

Postby Wezzle » Fri Dec 25, 2015 5:38 pm

Hi,

I am trying your product, as it looks by far the best option to edit my sat receiver .TS files on mac, but both on 10.8.5 and 10.11.2 it is crashing at every trim.

Tnx
Wezzle
 
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Re: Mac Version crashing on every export

Postby Misoko » Mon Mar 21, 2016 4:00 am

Something new on the Mac Version? I am back to Yosemite because it is a lot better then El Capitan with the crashing. Only every second or third file. How long does it take to fix the bugs? Remember in September there will be a new MacOS.....
Misoko
 
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Re: Mac Version crashing on every export

Postby admin » Tue Mar 22, 2016 1:33 am

Dear Misoko:
Thanks for your message.

'Something new on the Mac Version? I am back to Yosemite because it is a lot better then El Capitan with the crashing.'
Yes MAC system is more difficult to deal with than Windows system, we are still working on it.
OSX is not so good in compatibility between old and new versions, compared to Windows OS.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
World's first H.264 AVCHD frame accurate cutter without re-encoding!
Presented by FameRing!
http://www.fame-ring.com/smart_cutter.html
admin
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Re: Mac Version crashing on every export

Postby kenedy » Tue Apr 05, 2016 7:34 am

I think there will be chances to be fixed but I don't know how!
Graduated from Soran University with First Class Degree with Honours in Computer Science.
kenedy
 
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Re: Mac Version crashing on every export

Postby Beechwoods » Sun May 15, 2016 9:41 pm

Hi there. I'm using OSX El Capitan 10.11.4, with the latest version of the OSX version of Smart Cutter, but recently it's been crashing on every export, and often during scrubbing within a file. I understand a fix for this is in the works - is it due for release shortly?

Happy to beta test any version and provide feedback.

Many thanks

Nick
Beechwoods
 
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Re: Mac Version crashing on every export

Postby admin » Tue May 17, 2016 1:24 am

Dear Beechwoods:
Thanks for your message.

'crashing on every export, and often during scrubbing within a file.'
We think we are very close to the underlying reason of the problem, already narrowed it down into few possible combinations. Will keep you posted when we finally have a fix for it.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
World's first H.264 AVCHD frame accurate cutter without re-encoding!
Presented by FameRing!
http://www.fame-ring.com/smart_cutter.html
admin
Site Admin
 
Posts: 714
Joined: Mon Jun 01, 2009 12:54 pm

Re: Mac Version crashing on every export

Postby Beechwoods » Tue May 17, 2016 6:31 am

Thank you! This sounds positive, I look forward to hearing about any updates!

All the best,

Nick
Beechwoods
 
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Re: Mac Version crashing on every export

Postby Misoko » Thu Jul 07, 2016 3:43 am

"We think we are very close to the underlying reason of the problem, already narrowed it down into few possible combinations" wrote on May 17th. Today July 7th.... Nothing new. And don't forget, in September there will be a new MacOS......
Misoko
 
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Joined: Thu May 12, 2011 4:06 am

Re: Mac Version crashing on every export

Postby dannychan » Sun Jul 24, 2016 6:40 am

Purchase immediately when El Capitan crash issues has been fixed.

Thanks for your team has created such amazing tools


Danny
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Re: Mac Version crashing on every export

Postby Misoko » Thu Dec 22, 2016 5:21 am

What a shame! Remember May 2016 "we are close.....". Bullshit. Nothing happens to your fucking piece of software.
Misoko
 
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Joined: Thu May 12, 2011 4:06 am

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