Assertion failed!

[guilt]

Dear Admin,

I have uploaded another: Sample One.mp4.

Please advise


Guilt

[guilt]

Dear Admin,

Were you able to find fault and rectify ?

Guilt

[admin]

Dear guilt:
Thanks for your message and the new sample.

'Were you able to find fault and rectify ?'
Yes we did re-produce the problem and are trying to fix it.

We will keep you posted about the progress.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

[guilt]

Dear Admin,

Thank you so much for your time spent on these matters.


Guilt

[admin]

Dear guilt:
Thanks for your message and the sample file.

The problem seems to be related to the internal H.264 structure.
Could you please upload a very original sample file instead of the cut result from Smart Cutter? That will be very helpful.

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

[guilt]

Dear Admin,

The original file (Big Sample.mp4) is 2Gb size.
It will take awhile but I am uploading as I'm writing



Thank you so much for the help.
Guilt

[admin]

Dear guilt:
Thanks for your message and the sample file.

'The original file (Big Sample.mp4) is 2Gb size.'
Do you have any smaller original sample file to show the problem?

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team

[guilt]

Dear Admin,

Found another file Big Sample (866MB)
Uploading now.


Guilt

[guilt]

Dear Admin,

I just downloaded the new version 1.8.6. But it's still giving me assertion failed.

Please advise.

Guilt

[admin]

Dear guilt:
We now have a new version 1.8.9 released.
http://www.fame-ring.com/smart.cutter.rar

May you please try it on your end to see whether it helps.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team