Smart Cutter crashing consistently.

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Smart Cutter crashing consistently.

Postby Volofrog » Thu Nov 30, 2017 12:36 am

I have recently installed Smart Cutter on a laptop that is running Windows 7. The install went properly and I was able to edit two videos and complete the processes. Everything worked as I had come to expect.

The next movie that I edited seemed to edit properly, but once I tried to get the changes transcribed, the software crashed. The software has not worked properly since.

I tried to uninstall and reinstall with no success. I tried the software on a different laptop running windows 10, but it crashes on that computer also.

When the software crashed, it simply says that it stopped working. No other error codes or explanations. I see on the forum that crashing seems to be a consistent issue. What can I do to resolve this problem?
Volofrog
 
Posts: 5
Joined: Sat Apr 26, 2014 8:58 pm

Re: Smart Cutter crashing consistently.

Postby admin » Fri Dec 01, 2017 6:14 am

Dear Volofrog:
Thanks for your message.

Please follow below steps, see whether this helps.
1.download the most updated portable version of Smart Cutter.
http://www.fame-ring.com/smart.cutter.rar
2.decompress it to a directory, say C:\FameRing, but not C:\Program Files this time.
in the directory, run the smart.exe;

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team
World's first H.264 AVCHD frame accurate cutter without re-encoding!
Presented by FameRing!
http://www.fame-ring.com/smart_cutter.html
admin
Site Admin
 
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Re: Smart Cutter crashing consistently.

Postby Volofrog » Sat Dec 02, 2017 2:20 am

:( I downloaded the rar file and extracted in new location and ran program. Tried to run the program to run a .pri file. Crashed immediately. No explanation other than "Smart Cutter stopped working."
Volofrog
 
Posts: 5
Joined: Sat Apr 26, 2014 8:58 pm

Re: Smart Cutter crashing consistently.

Postby Volofrog » Thu Dec 07, 2017 10:58 pm

Is there a file size limit for smart cutter? Asked another way, how large of a video file can I edit? Does Smart Cutter embed cookies or some other operational information that would prevent a fresh install from working? When the software works, it is awesome. But software that crashes repeatedly with no explanation worthless. I have reloaded the latest and greatest but see no improvement. Please help!
Volofrog
 
Posts: 5
Joined: Sat Apr 26, 2014 8:58 pm


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