SmartCutter Crash

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wallegg
Posts: 2
Joined: Sun Jul 24, 2016 7:45 pm

SmartCutter Crash

Post by wallegg »

Hi all,

I use a File with 5.54GB cut in a File with 2.88GB

when I try to cutting the new 2.88GB file it comes to irregular intervals every time a Error and the SmartCutter crash.
I use SmartCutter 1.9.4 with Windows 10 64Bit with 32GB Ram. I start SmartCutter as a Admin.
The file is a *.mts
It open a window:
Assertion failed!

Programm: G:\Toolz\smart.cutter\smart.exe
File: facApi/dynamicIndex.c
Line: 52

Expression: const_mem_pointer + size <= const_mem_size

For information on how your programm can cuase an assertion
failure, see the Visual C++ documentattion an assert


(Press Retry to debug the application - JIT must be enabled)
no matter what I press it quits



regards
wallegg
admin
Site Admin
Posts: 737
Joined: Mon Jun 01, 2009 12:54 pm

Re: SmartCutter Crash

Post by admin »

Dear wallegg:
Thanks for your message.

'it comes to irregular intervals every time a Error and the SmartCutter crash'
Please help us to show and identify the problem.

Could you please upload a original video sample showing the problem to our ftp server for a test?

It would be better if the sample file size is less than 50 MB.

If you can not find small sample, use this simple tool to split your movie file into small pieces, and upload any one of them.
http://www.softpedia.com/get/PORTABLE-S ... rger.shtml
-------------------------------------
before uploading sample, please create sub-directory with your name under the root, then upload sample to this sub-directory.

FULL priviliged --- mkdir, read, write, remove
Will be helpful to limit the sample file size under 50MB.
Thank you.

FTP Username: samples@fame-ring.com
Password: samples
FTP Server: ftp.fame-ring.com
FTP Server Port: 21
-------------------------------------
Here is also a step by step tutorial for uploading sample(s):
http://www.fame-ring.com/uphelp.html

Looking forward to your further message.
Thank you very much.

Best Regards,
FameRing Support Team
wallegg
Posts: 2
Joined: Sun Jul 24, 2016 7:45 pm

Re: SmartCutter Crash

Post by wallegg »

ok I have Upload a sample but i cant find the Error in any sample.
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