World's first frame accurate H.264 AVCHD cutter without re-encoding!

Dear alex867: Thanks for your message. 'just cant do this way?' No, you can not do this in Smart Cutter. Every time Smart Cutter loads a project/batch, it will read in file name and check the file integrity, if the file size changed, it will fail. Please feel free to send us your further advice and ...

Dear albert: Thanks for your message and the sample file. 'if you could reproduce the error with my uploaded stream?' Yes we did. We can see the problem on OSX 10.11.x and OSX 10.12.x, but we did not see it on OSX 10.9.x. We are working on it to find a fix. Please feel free to send us your further a...

Dear albert:
Thanks for your message and the sample file.

We will let our developers check the video sample to see what is happening.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear alex867: Thanks for your message. Still can not re-produce it. We suspect that it is related to the memory management, 'cause we found huge memory usage while testing your sample. So could you please tell us the size and usage of your computer memory? Please feel free to send us your further ad...

Dear GreenDay: Thanks for your message. 'the Avid refuses to import it' Could we have your OS info and the AVID version? What is the format of the video? Is it MPEG2 or H.264, in TS/MTS/M2TS or in MP4/MOV? Please feel free to send us your further advice and suggestion. Thank you very much. Best Rega...

Dear alex867: Thanks for your message. We tried several times as the youtube video showed, but did not re-produce the problem. Could you please tell us the system info about your computer? Is it WinXP, Win7 or Win10? We can not tell from the youtube video. Please feel free to send us your further ad...

Dear MikeA: Thanks for your message. 'Is it possible to rate the quality of TV-recordings?' 'With quality I mean number of corrupted frames etc.' Technically practical while not easy to implement. Though you can do it without watching the show, but you will still have to decode the video stream to f...

Dear MikeA: Thanks for your message and your kind help. 'Can you add CLOSE button beside the OPEN button.' Yes we think we will do this. 'improve batch processing' This automatic batch mode will be interesting, will let our developers try it. Please feel free to send us your further advice and sugge...

Dear DogCow7: Thanks for your message. Since your previous message, we've tried dozens of times on some very large MP4 files, but did not re-produce the problem on our end. So could you please tell us the video source of your MP4 files, or if you could provide us some video samples that will be even...

Dear alex867:
Thanks for your message and the sample file.

We'll let our developers check the video sample to see what we can do about the issue.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team