Search found 47 matches

by dellsam34
Tue Apr 28, 2015 6:56 am
Forum: Smart products - support
Topic: No result file
Replies: 4
Views: 3091

Re: No result file

Hi, I am using V 1.9.1 since its release in Win 7 64bit to cut ts-files and it was working to my complete satisfaction. Now it happens that Smart Cutter after setting the cuts and hitting the red button seems to work normally, but after showing "transconding completed" there is no result ...
by dellsam34
Tue Apr 28, 2015 6:47 am
Forum: Smart products - support
Topic: Save Path
Replies: 9
Views: 5314

Re: Save Path

Dear dellsam34: Thanks for your message. 'no matter what path I select it always save to the drive path that contains the file' In the Options dialog, is the 'Use source folder as destination directory' box checked? Please feel free to send us your further advice and suggestion. Thank you very much...
by dellsam34
Mon Apr 06, 2015 5:18 am
Forum: Smart products - support
Topic: Save Path
Replies: 9
Views: 5314

Save Path

On all version of Smart Cutter when inputting from virtual drive or physical drive no matter what path I select it always save to the drive path that contains the file, and it writes nothing although it shows transcoding successful. Why?
by dellsam34
Sun Jul 27, 2014 6:54 pm
Forum: Smart products - support
Topic: AAC Audio Support.... When ?
Replies: 1
Views: 1923

AAC Audio Support.... When ?

I sometimes take videos using my iPhone 4, and in most cases I need to trim off some unwanted scenes, Unfortunately smart Cutter doesn't preview iPhone audio format, It does a good job editing both video and audio, it just doesn't enable audio preview when editing. I didn't think uploading a sample ...
by dellsam34
Mon Dec 09, 2013 9:49 pm
Forum: Smart products - support
Topic: 1.8.4 Problem with AVC DVR files
Replies: 1
Views: 1792

1.8.4 Problem with AVC DVR files

When cutting off segments of the video file, At the playback of the edited video, frames jump back and forth for a moment at the cuts, These are PVR files recorded from satellite, they have .trp extension but that's not the problem here is the specs of the uploaded sample: General Complete name : C:...
by dellsam34
Mon Dec 09, 2013 9:29 pm
Forum: Smart products - support
Topic: Problem With Loading Project
Replies: 2
Views: 2079

Re: Problem With Loading Project

Are you guys aware of this problem? Is it going to be adressed in the next release?
by dellsam34
Sun Nov 17, 2013 9:05 pm
Forum: Smart products - support
Topic: Problem With Loading Project
Replies: 2
Views: 2079

Problem With Loading Project

Using 1.8.4 when loading a project from a previously saved edit even the same version it loads with commentary sound track, however when selecting the main track the project saved cuts disappear, load project again all good but selecting main sound track clears the timeline cuts, This needs to be ad...
by dellsam34
Thu Oct 24, 2013 7:36 am
Forum: Smart products - support
Topic: Audio Tracks Selection
Replies: 4
Views: 8594

Re: Audio Tracks Selection

Thanks for taking care of that, Big improvement.
by dellsam34
Fri Jul 12, 2013 8:28 am
Forum: Smart products - support
Topic: Smart-Cutter Doesn't Open M2TS File
Replies: 7
Views: 4998

Re: Smart-Cutter Doesn't Open M2TS File

VC1 smart rendering is not available at this time for smart cutter only or for all your products?
by dellsam34
Tue Jul 09, 2013 7:34 pm
Forum: Smart products - support
Topic: Smart-Cutter Doesn't Open M2TS File
Replies: 7
Views: 4998

Re: Smart-Cutter Doesn't Open M2TS File

Ok I figured it out I was using firefox that's why, Anyways the sample is there under dellsam34 folder, admin or anyone can you please check the file and see if smart cutter loads it at your end?