Dear neorules:
Thanks for your concerning.
Could you please tell us more about the problem? Especially, if you can send us a sample file(larger than 3MB), that will be very helpful. Thank you.
You can send us an email to
support@fame-ring.com or famering@gmail.com
Best Regards,
FameRing Support Team
Search found 739 matches
- Mon Dec 28, 2009 11:10 am
- Forum: Smart products - support
- Topic: why 25fps changed to 50fps
- Replies: 1
- Views: 2364
- Sun Dec 27, 2009 6:54 pm
- Forum: Smart products - support
- Topic: ... can't get SmartCutter working correctly
- Replies: 17
- Views: 11223
Re: ... can't get SmartCutter working correctly
So what's the reason ? - CPU ? i don't think so... - GPU ? Is supportet by codec !? - Codec ? The fresh'est CoreAVC with less CPU - load... - Mainboard ??? Dear ScanMan: We are impressed! Thank you so much for all the detailed information. The developers are busy working on the 'fps change' thing, ...
- Sun Dec 27, 2009 12:33 pm
- Forum: Smart products - support
- Topic: ... can't get SmartCutter working correctly
- Replies: 17
- Views: 11223
Re: ... can't get SmartCutter working correctly
Dear ScanMan: Are you using a DXVA mode to playback H.264 video? You can identify this by observing the video filters in the media players. This 'stuttering' looks like a 'fps change' related problem. Our developers are just working on that. We are told to release a fix version for this in one or tw...
- Sun Dec 27, 2009 6:33 am
- Forum: Smart products - support
- Topic: HD PVR in USA
- Replies: 4
- Views: 2799
Re: HD PVR in USA
Hello FameRing, I live in the USA and just purchased an HD PVR to record HD from my Scientific Atlanta 4250HDC set top box. I noticed you only list "DVB HD PVR" for Smart Cutter. Will it work on recordings in the USA as well? Dear hellokeith: We support H.264/AVCHD/MPEG2 format video in S...
- Sun Dec 27, 2009 1:54 am
- Forum: Smart products - support
- Topic: stuttering on wdtv
- Replies: 12
- Views: 7385
Re: stuttering on wdtv
okay, tested more records: all cut with smart cutter are stuttering (sound okay) all cut with other progs are working... Dear Frasier: We need some information in more detail. It looks related to the 'fps change' problem which we are still working on. Here is what our developers want to know: 1.Do ...
- Sat Dec 26, 2009 8:51 pm
- Forum: Smart products - support
- Topic: ... can't get SmartCutter working correctly
- Replies: 17
- Views: 11223
Re: ... can't get SmartCutter working correctly
Dear ScanMan: Thanks for your sample files and detailed information. We cutted the 1_arte HD by Smart Cutter, the result movie is played back okay with Vlc1.0.0 MpcHc1.3.1249.0 and Splash1.0.5 So as to clarify the cause of this problem, we need your help. We uploaded the cutted movie http://www.fame...
- Sat Dec 26, 2009 1:46 am
- Forum: Smart products - support
- Topic: ... can't get SmartCutter working correctly
- Replies: 17
- Views: 11223
Re: ... can't get SmartCutter working correctly
If you want, i can upload these files or send them per mail for further examination. It's about 210 MB for all Dear ScanMan: Small sample around 5MB is enough for a check. You can use tsmuxer http://www.videohelp.com/tools/tsMuxeR cut the files short, pretty easy to use, though not frame accurate Y...
- Fri Dec 25, 2009 3:04 pm
- Forum: Smart products - support
- Topic: ... can't get SmartCutter working correctly
- Replies: 17
- Views: 11223
Re: ... can't get SmartCutter working correctly
Dear ScanMan: You must be using the portable version. It is a quick version with a simple help document. You can find a detailed help(English version) in the install version http://www.fame-ring.com/SmartCutter1.0.exe May be you can have it a try. Thank you. Yes, the instructions are not very clear....
- Thu Dec 24, 2009 2:34 am
- Forum: Smart products - support
- Topic: stuttering on wdtv
- Replies: 12
- Views: 7385
Re: stuttering on wdtv
Dear Frasier: Thanks for your information and sample files. We have downloaded them. We tested arte_cut.ts on all the media players we can find, we still can not see the 'stuttering.' Any way, we managed to remuxed the stream, please download the result, have it a try on your WDTV player, see if it ...
- Wed Dec 23, 2009 1:25 am
- Forum: General support issues
- Topic: Report of malware when trying to use Smart Cutter Ps/Ts
- Replies: 1
- Views: 5331
Re: Report of malware when trying to use Smart Cutter Ps/Ts
FALSE ALERT! 'msvc60.ini' is our initialization stub file. We already know that Microsoft security softwares, such as Essentials and OneCare, always raise false alert on Smart Cutter. We are still seeking for a solution. One of our users, even posted it to Sophus, the result is clear now, definitel...