World's first frame accurate H.264 AVCHD cutter without re-encoding!

Dear heartog: Thanks for your message. 'show a wrong resolution (704x480 instead of 1920x1080) in the windows detail pane' Please help us to show and identify the problem. Could you please upload a original video sample showing the problem to our ftp server for a test? It would be better if the samp...

Dear razzandy:
Thanks for your message.

'Have you replicated/experienced the issue yet?'
We did not re-produce the problem yet, and are still trying more combinations.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear razzandy:
Thanks for your message.

'any updates'
We did not re-produce the problem yet, and are still trying more combinations.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear apriliars3:
Thanks for your message.

We are still trying to re-produce it on Win 10. Will keep you posted about the progress.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear apriliars3 and razzandy :
Thanks for your message.

We will test it on our end to see what is happening.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear razzandy :
Thanks for your message.

'Would the Net Framework have anything to do with the issue?'
Will test it on our end to see what is happening.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear Palle:
Thanks for your message.

'rubyatiy, why are you adding a link to weigth loss pills to my posting?'
Already removed that post from the forum.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear razzandy : Thanks for your message. 'I have just discovered Smart Cutter has stopped working both on my WHS 2011 and my Win 10 PC.' Any major change to the computer just before the problem first showed? Such as some kind of system update? Please feel free to send us your further advice and sugg...

Dear heartog:
Thanks for your message.

'Scrolling with the mouse wheel would be a quick and easy way to scroll.'
We will consider about adding this feature into Smart Cutter.

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team

Dear ronz :
Thanks for your message.

'It was operating correctly around March 2018.'
Do you mean after you upgraded to windows10 x64 build 17134, the problem happened?

Please feel free to send us your further advice and suggestion.
Thank you very much.

Best Regards,
FameRing Support Team