Search found 29 matches

by VGER
Fri Aug 16, 2013 7:57 pm
Forum: General support issues
Topic: Installer of version 1.7.7
Replies: 4
Views: 4418

Re: Installer of version 1.7.7

I couldn't agree more: It was high time to get to work on the installer, but the current (as of v1.7.9) one is worse than before. The directory _has_ to be user definable. Additionally, installing to a AppData is always a bad idea. Can you please make this fix as soon as possible? Having to use the ...
by VGER
Sat Nov 10, 2012 6:01 pm
Forum: Smart products - support
Topic: fine seek slider
Replies: 1
Views: 1346

fine seek slider

Hi, the "fine seek slider" (directly below the center image) for me is missing one thing: If I use it to seek all to the left or right end of the scale, I can't go any further and need to use the "coarse" seek slider to jump to a new position, then use the fine slider again. It w...
by VGER
Sun Sep 16, 2012 2:40 pm
Forum: Smart products - support
Topic: artifacts
Replies: 7
Views: 3460

Re: artifacts

Are there any results yet? My HDD is filling up with projects and I'd like to know if I can use SmartCutter to process them or need to look for another solution.

Regards
by VGER
Mon Aug 13, 2012 6:51 pm
Forum: Smart products - support
Topic: artifacts
Replies: 7
Views: 3460

Re: artifacts

Are you still investigating the issue?

Regards
by VGER
Mon Aug 06, 2012 8:54 am
Forum: Smart products - support
Topic: artifacts
Replies: 7
Views: 3460

Re: artifacts

Hello, this is no solution: I need a valid result file and cannot rely on the player to "smooth over" errors in the stream. My VLC version is v2.0.2. The issue is reproducible in both MediaPlayer (Windows 7 current patchlevel) and VLC. In another forum it has been suggested that the fault ...
by VGER
Fri Aug 03, 2012 9:35 am
Forum: Smart products - support
Topic: artifacts
Replies: 7
Views: 3460

Re: artifacts

Thank you for your reply.

I'm uploading 25MB of the start of the file now, directory "VGER sample".

Regards,
VGER
by VGER
Thu Aug 02, 2012 3:41 pm
Forum: Smart products - support
Topic: artifacts
Replies: 7
Views: 3460

artifacts

Hello, one more problem: A movie I've cut at the start doesn't play right. The sequence is the one with the MGM Studio lion - you know the logo. I've cut before the fade-in, so the movie should start on a black frame, then fade into the sequence. But it doesn't. This is how it appears in two differe...
by VGER
Thu Aug 02, 2012 3:30 pm
Forum: Smart products - support
Topic: keyboard commands
Replies: 1
Views: 1183

keyboard commands

Hi, when working in SmartCutter, I'm missing keyboard shortcuts. From earlier programs I've used I'd expect the following: <home> - goto first frame of loaded movie <end> - goto last frame of loaded movie <arrow-left/right> - go back/forward one frame <page-up/down> - go back/forward a number of fra...
by VGER
Thu Aug 02, 2012 3:11 pm
Forum: Smart products - support
Topic: Registration
Replies: 3
Views: 2173

Registration

Hi,

I'm about to purchase a license for SmartCutter. To enter it into the program, does the computer have to have an internet connection?

Regards