Search found 46 matches

by snipsnip
Tue Nov 07, 2017 11:08 am
Forum: Smart products - support
Topic: Audio Tracks Selection
Replies: 4
Views: 8388

Re: Audio Tracks Selection

That would be ideal, but it does not work: If I select one of 3 audio streams (A52), then the trimmed video still contains all 3 audio streams! Am I doing something wrong?
by snipsnip
Fri Sep 15, 2017 11:22 pm
Forum: General support issues
Topic: File rename on save
Replies: 5
Views: 7629

Re: File rename on save

When saving the result file, the original file 0002.mts is still opened and in use by Smart Cutter, so you can not use 0002.mts as the output file name now. This is logical and correct. But if I want to overwrite an already saved file (not the loaded file!), then the file is not overwritten and a n...
by snipsnip
Tue Mar 18, 2014 12:42 am
Forum: Smart products - support
Topic: Version 1.8.5 - Full-screen
Replies: 0
Views: 4794

Version 1.8.5 - Full-screen

How I can switch to full-screen at version 1.8.5.
by snipsnip
Fri Mar 01, 2013 12:47 pm
Forum: Smart products - support
Topic: 8 seconds sound lost
Replies: 2
Views: 2001

8 seconds sound lost

When recording some files at the beginning of the new videos 8 seconds of sound are lost.
I've uploaded the file '8 seconds sound lost.ts'.
by snipsnip
Tue Jul 03, 2012 10:14 pm
Forum: Smart products - support
Topic: Incorrect intersections for MP4 files with v1.4.6
Replies: 2
Views: 1682

Re: Incorrect intersections for MP4 files with v1.4.6

admin wrote:Dear snipsnip:Thanks for your sample file, the developers are testing it.
We will keep you posted about the progress.
Is a result to be expected soon?
by snipsnip
Tue Jul 03, 2012 9:52 pm
Forum: Smart products - support
Topic: Project file with 2 video files can not be saved.
Replies: 1
Views: 1275

Project file with 2 video files can not be saved.

If I create a batch list of 2 video files, I can indeed create a new video file, but I can not save the batch list via the context menu ("Save Project" is grayed out). The button "Save Proj" saves only the segments of the current video file.
by snipsnip
Tue Jul 03, 2012 9:24 am
Forum: Smart products - support
Topic: No time codes are displayed at SmartCutter v.1.5.0
Replies: 2
Views: 1828

Re: No time codes are displayed at v.1.5.0

Dear admin: Thanks for your message You can get these start and end points by 'output points' context menu. Do you mean the context menu when I click the right mouse button in the batch list? Thereby nothing is displayed on the screen. I can create only one file. This is impractical. And the negativ...
by snipsnip
Tue Jul 03, 2012 12:17 am
Forum: Smart products - support
Topic: No time codes are displayed at SmartCutter v.1.5.0
Replies: 2
Views: 1828

No time codes are displayed at SmartCutter v.1.5.0

I hoped so far, the bugs in SmartCutter would be reduced over time, so I could buy SmartCutter, but unfortunately there are more and more. In version 1.5.0 I'm missing all the time codes ​​for start and end points, such as those shown in the tutorial on the home page. In the batch list they are also...
by snipsnip
Tue Apr 24, 2012 10:04 am
Forum: Smart products - support
Topic: Wrong image size at MP4 files 1440x1080
Replies: 2
Views: 1428

Re: Wrong image size at MP4 files 1440x1080

Thanks for your message.

File 1440x1088.mpg uploaded to folder snipsnip.
by snipsnip
Wed Apr 18, 2012 7:43 pm
Forum: Smart products - support
Topic: Wrong image size at MP4 files 1440x1080
Replies: 2
Views: 1428

Wrong image size at MP4 files 1440x1080

Sony DSC-HX1 creates AVCHD videos 1440x1080 pixels in 16:9 format, but SC shows' DIM: 1440x1088 (MediaInfo correct 1080). In the video window an 8 pixel high black strip is located at the bottom. This strip is also visible in the 'Capture Frame' window, as in the stored image, the fact is the size o...