Search found 32 matches

by highc
Mon Dec 11, 2017 6:34 am
Forum: Smart products - support
Topic: Fresh Windows install, smart cutter keeps crashing
Replies: 3
Views: 6457

Re: Fresh Windows install, smart cutter keeps crashing

I might be experiencing the same or a different bug, not sure. At least it's not dependent on file size or number of parts, but it happens reliably with 1080i movies of any size. fame ring thought it might be related to the new AMD processors (my current machine is a Threadripper 1950X). I have offe...
by highc
Mon Sep 11, 2017 5:22 am
Forum: Smart products - support
Topic: Fresh Windows install, smart cutter keeps crashing
Replies: 3
Views: 6457

Fresh Windows install, smart cutter keeps crashing

Hi, I just recently built a new machine with a clean Windows 10 install and reinstalled Smart Cutter on it. My registration is not accepted, but I mailed the support about that separately. The other issue I'm having is that smart cutter now crashes for every HD (1080i) file I am trying to cut, inclu...
by highc
Thu Oct 10, 2013 6:10 am
Forum: General support issues
Topic: Installer of version 1.7.7
Replies: 4
Views: 4368

Re: Installer of version 1.7.7

For what it's worth: I agree, still not possible in 1.8.4. Please change this.
by highc
Wed Sep 26, 2012 7:51 am
Forum: Smart products - support
Topic: Smart Cutter 1.5.8: Any known issues with h.264 720p?
Replies: 4
Views: 2688

Re: Smart Cutter 1.5.8: Any known issues with h.264 720p?

Yes, that fixes the issue.

Thanks, much appreciated!
by highc
Mon Sep 10, 2012 6:47 am
Forum: Smart products - support
Topic: Smart Cutter 1.5.8: Any known issues with h.264 720p?
Replies: 4
Views: 2688

Re: Smart Cutter 1.5.8: Any known issues with h.264 720p?

Happy to upload a sample. The issue is: The file I have is 6.2 gig in size. If I open it in Smart Cutter, it renders Smart Cutter unresponsive. If I create small snippets with the splitter you suggest, something different happens: Smart cutter stays responsive, but doesn't do or show anything visibl...
by highc
Sat Sep 08, 2012 6:05 am
Forum: Smart products - support
Topic: Smart Cutter 1.5.8: Any known issues with h.264 720p?
Replies: 4
Views: 2688

Smart Cutter 1.5.8: Any known issues with h.264 720p?

Hi, smart cutter 1.5.8 keeps crashing when I try to open a 720p recording. The last one I had, I could cut, but thereafter was unable to play it...

Any known issues with 720p in h.264 files?

Thanks!
by highc
Fri Jul 27, 2012 7:20 am
Forum: Smart products - support
Topic: 1.5.2+: Linking multiple parts into one movie
Replies: 3
Views: 2570

Re: 1.5.2+: Linking multiple parts into one movie

Ok, 2 more things: The picture above is cut off at the right in my browser. But if I tell the browser to show the image separately, all details (incl. the snippet list on the right) can be seen. If I deactivate "link", smart cutter cuts 0/1, 0/2, 1/2, 0/3, 1/3, 2/3 and then shows 3/3, when...
by highc
Fri Jul 27, 2012 7:11 am
Forum: Smart products - support
Topic: 1.5.2+: Linking multiple parts into one movie
Replies: 3
Views: 2570

1.5.2+: Linking multiple parts into one movie

Hi - I'm (inter alia) using smart cutter to remove commercials. Since 1.5.1, I'm having difficulties linking multiple parts (before and after commercials) into one movie. Some snippets get duplicated for a reason I cannot understand. The picture below shows quite nicely what is happening: The origin...
by highc
Tue Mar 20, 2012 6:52 am
Forum: Smart products - support
Topic: 1.4.5 "Fix for win7 ts duration property"
Replies: 0
Views: 2471

1.4.5 "Fix for win7 ts duration property"

Hi - Since version 1.4.5, I'm sometimes having difficulties playing back cut ts movies. To be precise, my player (mplayer, Linux) has difficulties determining the right time code/duration for movies, and hence is unable to pause, resume or skip forward/backward. While in my test series I've not yet ...