Search found 6 matches

by razzandy
Wed Jan 23, 2019 4:57 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 15766

Re: smart cutter crash with recoding

Would a video of the problem help?
by razzandy
Wed Jan 16, 2019 4:55 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 15766

Re: smart cutter crash with recoding

Hi Admin

Have you got any updates to give us or is it completely broke?

:shock:
by razzandy
Wed Jan 09, 2019 7:11 pm
Forum: Smart products - support
Topic: It can not output MP4 after windows10 x64 build 17134.
Replies: 9
Views: 9859

Re: It can not output MP4 after windows10 x64 build 17134.

H Admin

Have you replicated/experienced the issue yet?

Cheers
by razzandy
Thu Jan 03, 2019 2:51 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 15766

Re: smart cutter crash with recoding

Hi apriliars3

Same issue on this thread: https://fame-ring.com/forum/viewtopic.p ... 46b60ec6af

I think the latest Windows updates have broke Smart Cutter.... what a shame!
by razzandy
Wed Jan 02, 2019 4:09 pm
Forum: Smart products - support
Topic: It can not output MP4 after windows10 x64 build 17134.
Replies: 9
Views: 9859

Re: It can not output MP4 after windows10 x64 build 17134.

Hi Guys The only things that have been done are Windows Updates on both Systems. This is a total guess but both systems did a 'Net Framework' update within two days of each other. Would the Net Framework have anything to do with the issue? Win 10 (December 11, 2018): KB4470502 Cumulative Update for ...
by razzandy
Mon Dec 24, 2018 1:32 pm
Forum: Smart products - support
Topic: It can not output MP4 after windows10 x64 build 17134.
Replies: 9
Views: 9859

Re: It can not output MP4 after windows10 x64 build 17134.

Hi Guys I have just discovered Smart Cutter has stopped working both on my WHS 2011 and my Win 10 PC. On WHS 2011 I open the file to import but the file never appears. On my Win 10 PC it either crashes while transcoding with an error (sorry did not catch the error) or it performs the whole process a...