Search found 3 matches

by ronz
Sun Nov 18, 2018 2:36 am
Forum: Smart products - support
Topic: It can not output MP4 after windows10 x64 build 17134.
Replies: 9
Views: 10025

Re: It can not output MP4 after windows10 x64 build 17134.

After version upgrade to 17763.134, editing is now possible.
Thanks.

Best Regards,
ronz.
by ronz
Sun Sep 16, 2018 2:25 am
Forum: Smart products - support
Topic: It can not output MP4 after windows10 x64 build 17134.
Replies: 9
Views: 10025

Re: It can not output MP4 after windows10 x64 build 17134.

Thanks for the response. I am using Windows 10 Pro x64, but output was possible around March 2018. After "Windows Update", MP4 output will fail. It has become impossible since when. A temporary file is created in the folder when it is running, but temp.*.* Is 0 KB. Since it is a portable v...
by ronz
Sat Sep 15, 2018 11:57 am
Forum: Smart products - support
Topic: It can not output MP4 after windows10 x64 build 17134.
Replies: 9
Views: 10025

It can not output MP4 after windows10 x64 build 17134.

When start transcoding starts, mp4 of 1.79 KB is created and it can not be created. It was operating correctly around March 2018. The version of smart.cutter is a portable version of 1.9.4.