Search found 3 matches

by vinsi2
Sat Jan 12, 2019 2:04 pm
Forum: Smart products - support
Topic: smart cutter crash with recoding
Replies: 14
Views: 15551

Re: smart cutter crash with recoding

I have this same problem. My computer has Windows 10 Home build 17134.523 installed, 64-bit operating system, x64-based processor Smart Cutter can still recode my older video files, recorded with a Sony HDR-CX410VE camcorder However when trying to recode a video recorded with my new 4K camcorder Son...
by vinsi2
Sat Apr 29, 2017 9:54 am
Forum: Smart products - support
Topic: Smart cutter cannot open mpg file
Replies: 2
Views: 7019

Re: Smart cutter cannot open mpg file

Thank you for your prompt answer The microscope is about 4 years old and has a built in camera for photography and video recording. There is a USB port where you plug in a USB stick and then press a button on the handle to start recording and you get files like the one I uploaded. Below is a link to...
by vinsi2
Thu Apr 27, 2017 10:53 pm
Forum: Smart products - support
Topic: Smart cutter cannot open mpg file
Replies: 2
Views: 7019

Smart cutter cannot open mpg file

Hello. I have been unable to open / edit .mpg files that are recorded with the built in video camera in a Zeiss operating microscope for eye surgery. I have uploaded a sample file: "sample-01.mpg" to a directory named "vinsi2" in the root dircetory. Can you please have a look at ...