Search found 7 matches

by BryceS
Wed Sep 30, 2015 7:41 pm
Forum: Smart products - support
Topic: v1.9.3 still crashing as usual
Replies: 2
Views: 3122

Re: v1.9.3 still crashing as usual

Hi vger, In case any of this has a bearing on your problem... Check out my last post on this topic under movieshop framer forum: http://www.fame-ring.com/forum/viewtopic.php?f=4&t=7392 I refer to SmartCutter crashing when editing my movies (setting start and end points) and the fix was to increa...
by BryceS
Tue Sep 29, 2015 11:00 pm
Forum: MovieShop products - support
Topic: problem: sound only, no pictue?
Replies: 8
Views: 11619

Re: problem: sound only, no pictue? increase index key frame

Hi, Just a quick follow up message for anyone coming across this thread, in case it helps. After I had the video and audio working properly I found it was not able to be edited in SmartCutter - this program would keep crashing ( :o ) when trying to position new start and end points. The fix was to a...
by BryceS
Tue Sep 22, 2015 5:45 am
Forum: MovieShop products - support
Topic: problem: sound only, no pictue?
Replies: 8
Views: 11619

Re: problem: sound only, no pictue? SOLVED

Hi, I managed to get hold of the gear again, played around some more with the settings. Looking at one of our .ts files generated from the hauppauge card using VLC I noticed that it said 'Decoded format: Planar 4:2:0 YUV' (maybe this is how it comes from tuner and can't be set higher?) Anyway, guess...
by BryceS
Thu Sep 17, 2015 11:43 pm
Forum: MovieShop products - support
Topic: problem: sound only, no pictue?
Replies: 8
Views: 11619

Re: problem: sound only, no pictue?

Hi Team, To give a complete picture in case it helps, the input side to ffmpeg program is hdmi cable into 'Blackmagic Design Intensity Pro 4K' running 1920X1080 at 25000/1000fps (interlaced, upper field first) using decklink. So whole command I run is: ffmpeg -f decklink -i "Intensity Pro 4K@8&...
by BryceS
Mon Sep 14, 2015 8:58 pm
Forum: MovieShop products - support
Topic: problem: sound only, no pictue?
Replies: 8
Views: 11619

Re: problem: sound only, no pictue?

Hi team,

I have now uploaded a file at /BryceS/Test01.mp4 with size of 24.3MB.
I look forward to your response :)

Regards, Bryce.
by BryceS
Mon Sep 14, 2015 1:23 am
Forum: MovieShop products - support
Topic: problem: sound only, no pictue?
Replies: 8
Views: 11619

Re: problem: sound only, no pictue?

Thanks team,

I'll create a smaller file tonight and send it tomorrow.
There is only the one file generated by ffmpeg, it is taking its input direct from the hdmi stream coming out of a sky box so there is no file on the input side of things to compare to.

Regards, Bryce.
by BryceS
Sun Sep 13, 2015 10:27 pm
Forum: MovieShop products - support
Topic: problem: sound only, no pictue?
Replies: 8
Views: 11619

problem: sound only, no pictue?

Hi, When I open one of our mp4 files taken from a hdmi capture card via ffmpeg we get the sound only, there is no picture displayed. Background: We have been using Smart Cutter for years to edit the output of our hauppauge recordings, setting start and end. Due to hardware issues we are now moving t...