Search found 4 matches

by tinbert
Wed Sep 16, 2015 11:29 am
Forum: Smart products - support
Topic: Mac Version crashing on every export
Replies: 19
Views: 21247

Re: Mac Version crashing on every export

Well, it's somewhat funny. It crashed on my first 3 trials to encode from the same file, even without editing before.
Now I'm tried some more editing on the very same file - and it is stable so far. Not very helpful bug report, isn't it ;-)
by tinbert
Wed Sep 16, 2015 10:57 am
Forum: Smart products - support
Topic: Mac Version crashing on every export
Replies: 19
Views: 21247

Re: Mac Version crashing on every export

Dear tinbert: We now have a fix version 1.9.3 for the OS X problem. Please try it on your end to see whether it helps. You can download it here: http://www.fame-ring.com/SmartCutter.dmg Please feel free to send us your further advice and suggestion. Unfortunately this new version crashes as fast as...
by tinbert
Mon Aug 03, 2015 10:30 am
Forum: Smart products - support
Topic: Mac Version crashing on every export
Replies: 19
Views: 21247

Re: Mac Version crashing on every export

admin wrote:But on 10.10.x we met a problem, and are working on it.
Will keep you posted about the progress.
Great, I'm looking forward to the new version!
by tinbert
Mon Jul 27, 2015 6:48 am
Forum: Smart products - support
Topic: Mac Version crashing on every export
Replies: 19
Views: 21247

Mac Version crashing on every export

Frame accurate cutting is really, really great - if it works . Unfortunately, on the Mac version has the preview window is always black, and it is always crashing on export of files or fixing a video file (crash report available). My Mac is an (older) iMac11,1 (late 2009, Core i5, 64 GB), MacOS X 10...