Search found 3 matches

by joergg
Wed Jan 29, 2014 5:17 pm
Forum: Smart products - support
Topic: Smart Cutter does't open file after cutting
Replies: 6
Views: 3472

Re: Smart Cutter does't open file after cutting

Dear Sirs,

thank you for your answer.
It is good to hear that you could reproduce and solve that problem. I hope to see a fixed version soon, because I already have to cut a lot of recordings till now.

Best regards


joergg
by joergg
Tue Jan 28, 2014 3:50 pm
Forum: Smart products - support
Topic: Smart Cutter does't open file after cutting
Replies: 6
Views: 3472

Re: Smart Cutter does't open file after cutting

Dear Sirs, I am currently under the impression that no help or support is being provided by your company, whether by email or in this forum. A week ago I sent you an email about this issue and posted my request in your forum. Please be so kind to have a look into this issue. A quick solution would b...
by joergg
Tue Jan 21, 2014 5:52 pm
Forum: Smart products - support
Topic: Smart Cutter does't open file after cutting
Replies: 6
Views: 3472

Re: Smart Cutter does't open file after cutting

Hello, Currently I have the same problems: I cannot open any *.ts file from my Dreambox 8000 sat receiver in SmartCutter, as I could before. Normally I used drag-n-drop but even the <Ctrl>+<O> dialog is not opening my *.ts files. So I treated the files with TS-Doctor, but these file too will not be ...