Search found 2 matches

by erikas57
Thu May 16, 2013 1:27 pm
Forum: Smart products - support
Topic: mp4 cut : gray screen at the beginning
Replies: 3
Views: 2539

Re: SmartCutter 1.7.1 and garbage at start of video

I will do so tonight - can't upload files from work. In the meantime, I'm using Windows 7, 64bit. I see the problem playing back the generated mp4 files using VLC, Media Player Classic Home Cinema, and Windows Media Player. Also, if it helps, the MP4 files were created using Handbrake with the defau...
by erikas57
Thu May 16, 2013 3:59 am
Forum: Smart products - support
Topic: mp4 cut : gray screen at the beginning
Replies: 3
Views: 2539

mp4 cut : gray screen at the beginning

Did you figure this out? I think I'm having the same issue. Every mp4 I try to cut, I get a gray screen at the beginning, which changes to this image, and then finally to the video. Thinking it was some sort of watermark, I purchased the software, only to have the problem still occur. I tried on ano...